Totally live webcam chat

31 Mar

Snap Engage is a bit pricier than the others: it’s per month but already includes up to 4 operators.

Because every live chat system is different and the way you integrate it on your own computer will be different based on what setup you use, we won’t go into the nitty gritty detail on how to set it up.

Its plans range from a free, limited service through to the Ultimate plan, which includes a phone support hotline.

Olark offers support for smartphones and tablets, statistics about chats and basic information about each website visitor.

Any opportunity to have more interaction with your customers and answer their questions quickly is a good thing in my book.

But here is some specific benefits you may not have thought of.

I’ve taken these from this detailed article by Kiss Metrics.

Most live chat providers offer a free trial as well.I tried Olark and Click Desk trials but ended up going with Olark mainly because I liked the display better on Olark however Click Desk looks to be very similar and a great option for windows users.There are lots of live chat pros but what about the downsides?These might include: The number of features you’ll enjoy will vary based on the product you choose and the package you’re using.Live chat is generally very affordable, although there can be a wide variation in price between basic plans and more advanced features.